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Let's Secure Your Facility

Whether you're building new or upgrading existing security systems, our team is ready to help. Schedule a free site assessment or request a demo of our solutions.

AxsTrack security consultant discussing a facility security assessment

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We typically respond within 24 business hours. For urgent inquiries, please call us directly.

Contact Information

Reach Us Directly

Phone

+91 91367 85299

Monday - Friday, 9:00 AM - 6:00 PM IST

Email

sales@axstrack.com

support@axstrack.com

Head Office

301, Damji Shamji Business 78, Lal Bahadur Shastri Marg,
Next to Huma Mall, Ambedkar Nagar, Kanjurmarg West,
Mumbai, Maharashtra 400078

Regional Office

301, Damji Shamji Business 78, Lal Bahadur Shastri Marg
Kanjurmarg West, Mumbai, Maharashtra 400078

Our Location

Frequently Asked Questions

Common Questions

Installation timelines vary based on system complexity. A single-door installation can be completed in 1-2 days. Multi-building campus deployments typically take 4-8 weeks from hardware delivery to commissioning. We provide detailed project schedules during the design phase.
Our AMC includes preventive maintenance visits (quarterly or bi-annual), 24/7 helpdesk support, software updates and patches, remote diagnostics, and guaranteed response times for on-site support. AMC packages can be customized based on your needs and budget.
Absolutely. Customization is a core part of our service. We can modify user interfaces, add custom fields, create custom reports, build custom approval workflows, and integrate with your existing systems (HR, ERP, CCTV, etc.). Custom development is scoped and quoted separately based on requirements.
Yes, we offer flexible payment options including EMI plans, leasing, and security-as-a-service models where you pay a monthly fee instead of upfront capital expenditure. Contact us to discuss options that work for your budget.
Our helpdesk operates 24/7/365. For non-urgent issues, you can reach us via email or the support portal during business hours. For urgent system-down situations, our emergency response team is available around the clock with guaranteed response times based on your SLA level.
Yes, we support integration with most major CCTV platforms via ONVIF, VAPIX, or proprietary APIs. Integration allows access events to trigger camera recording, provides video verification of entry attempts, and enables unified management dashboards. We'll assess compatibility during the site survey.

Ready to Get Started?

Schedule a free site assessment. Our consultants will evaluate your facility and provide a detailed proposal — no obligation.

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